- Don't forget to approve the design proof that will be sent by email 2-3 business days after ordering.
- No accessory (bows, bow tie, etc) included. Shipping to Canada and embroidery included.
- Very easily washable.
We ship anywhere in Canada without additional fees.
All our orders are shipped with either Canada Post or Purolator. All orders ship FREE anywhere in Canada from the Ottawa region.
We ship select items outside of Canada. Check the item description to know where it can be shipped. Some fees apply to ship outside of Canada.
For now, the selected countries are: United States, France, Germany, United Kingdom, Ireland, Switzerland, Sweden, Belgium, Danmark, Lieschtenstein, Luxemburg, Monaco, Netherlands, Norway, Poland, Portugal, Slovenia, Slovakia and Spain.
If your parcel comes back to us because it was not picked up or because we had the wrong address, you will be asked to cover the fees of $10 to reship it.
We will send you by email a preview that MUST be approved before we proceed with the embroidery. It is generally sent within a few days after you placed your order.
You will have the time to check all information to ensure it is correct and if you like the design. Once approved, all changes will incur fees of 15$ or more. Shipping is on you if you need to ship the item back to us for a correction and 10$ will apply to get it shipped back to you.
Love the product, but was very disappointed to see that the embroidery was off center. There was a large blank space at the top of the embroidery and very little space at the bottom.
Otherwise, everything else, including the delivery was great.
Sa fait plusieurs fois que je commande et c'était toujours parfait mais cette fois si je suis un peu déçu l'écriture n'était centrer et etai plus petite laissant plein de blanc chaque coté..
Svp nous envoyer un courriel à firstname.lastname@example.org pour que nous puissions régler la situation.
le produit est magnifique🤩
Je n'ai pas reçu le noeud papillon que j'ai ajouté dans la commande, j'ai envoyé un courriel demandant un remboursement et je n'ai jamais eu de réponse...