- Don't forget to approve the design proof that will be sent by email 2-3 business days after ordering.
- No accessory (bows, bow tie, etc) included. Shipping within Canada and embroidery included.
- Very easily washable.
We ship anywhere in Canada without additional fees.
All our orders are shipped with either Canada Post or Purolator. All orders ship FREE anywhere in Canada from the Ottawa region.
We ship select items outside of Canada. Check the item description to know where it can be shipped. Some fees apply to ship outside of Canada.
For now, the selected countries are: United States, France, Germany, United Kingdom, Ireland, Switzerland, Sweden, Belgium, Danmark, Lieschtenstein, Luxemburg, Monaco, Netherlands, Norway, Poland, Portugal, Slovenia, Slovakia and Spain.
If your parcel comes back to us because it was not picked up or because we had the wrong address, you will be asked to cover the fees of $10 to reship it.
We will send you by email a preview that MUST be approved before we proceed with the embroidery. It is generally sent within a few days after you placed your order.
You will have the time to check all information to ensure it is correct and if you like the design. Once approved, all changes will incur fees of 15$ or more. Shipping is on you if you need to ship the item back to us for a correction and 10$ will apply to get it shipped back to you.
Nous partions de Laval pour aller choisir notre toutou personnalisé en personne voir la qualité et texture des toutou 🧸
Les deux gentille dames qui était là nous on beaucoup aider et expliquer et on eu la gentillesse de nous le faire sur place
Excellent service de ses deux dames et tellement satisfaite de mon achat je recommande cette compagnie a 💯 % elle vaut vraiment le détour si c’est à refaire c’est la que je retourne c’est certain !!!!
Merci pour tout
The high quality of each of the Brodali products exceeds all expectations, and the speed of delivery after ordering cannot be beat!
Je recommande fortement Brodali pour toute personne qui veut offrir un cadeau personnalisé, hyper original et de très bonne qualité. Leur service est rapide et hors pair. Nancy chez Brodali répond très rapidement à toutes questions/modifications envoyé par courriel.
J'ai fais faire des toutous personnalisé à deux reprises et j'ai été très satisfait les deux fois.
The bear itself was beautiful! Everyone loved this sentiment in honouring our girls. They would have loved it also! Thank you!
I recently purchased an Angel bear for the loss of my daughters baby girl. She was thrilled with the bear and the children loved it too, to never forget their baby sister they can listen to the heartbeat 💓 whenever they press the button. Very pleased with the bear, the service and the amazing customer service. I will order from Brodali again in the future
Thanks again Nancy for everything